BARTOW COUNTY SHERIFF'S OFFICE
104 ZENA DRIVE ♦ P.O. BOX 476 ♦ CARTERSVILLE, GEORGIA 30121
Main/Jail: 770-382-5050
Non -Emerg/Dispatch: 770-387-5195
Fax: 678-721-3206
Emergencies: Dial 9-1-1
CLARK MILLSAP
SHERIFF
Jail Quarantine Announcement
In response to some of the jail inmates coming back with positive Covid-19 tests we are quarantining the entire jail population effective today, October 14th. Even though these that have tested positive have been largely asymptomatic (not having bad symptoms like low oxygen levels etc.) we think it is prudent to quarantine to prevent the further spread.
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You will still be able to do video visitation, phone calls, e-mails etc. with the folks in custody.
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We have observed the mistruths that have been posted on social media the last couple of days, I can assure you that we are monitoring all the inmates in the facility and we are testing and following the state health departments guidelines and recommendations.
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We provide medical care to the inmates that far exceeds what most of them receive while they are not in custody.
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Please do not call and ask if your relative or loved one has tested positive, due to HIPPA regulations we cannot release this information to you. If the inmate tests positive they will be told the results of their test and they can share it with you if they wish.
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Please do not believe everything you read on social media, some folks just like to spread rumors and panic when there is no need.
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My jail staff and I took an oath, to protect and serve, this includes people who are incarcerated as well.
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We take this oath very seriously and would never purposefully do anything to endanger the citizens of this county or their loved ones who might be in custody.
Your Sheriff, Clark Millsap
The Bartow County Sheriff's Office - Jail Division is announcing the return of onsite inmate visitation at the jail. This will be limited to only a few visitors at one time. Each inmate is eligible to get 1 onsite visit per week and 3 offsite visits per week. All personal precaution should be followed as recommended by health department and Center for Disease Control. Onsite visits start on Wednesday, December 2, 2020. If you need to register and/or schedule an appointment, please call ICS at 1-888-646-9437.
Inmate Visitation - Public
All inmate visits at the Bartow County Detention Center from the public will be done via our ICSolitions inmate video visitation system. This system uses high definition camera to allow video conference between a visitor and an inmate. Visitors should arrive 15 minutes prior to appointment to check in with visitation staff. All visits are subject to monitoring, recording, and review at any time. Each visitation session will show a timer to display elapsed time. After your visit has ended your connection will be terminated.
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Registration / Scheduling Visitation
To schedule a video visit with an inmate you must first pre-register.
Once you have pre-registered, you can now schedule a visit by using your login username and password.
Remember to schedule all persons who plan to participate in the video visit at least 24 hours prior to the actual visit.
Failure to do so may result in an inability to participate in the visit.
Please be advised if an inmate is in ANY program (at court, on trustee assignments, attorney visits, Bible studies, Chemical Dependency etc.), they are NOT eligible to receive the visit at that time. Please schedule your visits around the inmate's program schedule
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Choose from the following options:
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Use the visitation kiosk located in the jail lobby
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Call 1-888-646-9437
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Download Android Cell Phone app from Google Play Store >> Here <<
Note: Staff can deny, change, or cancel a visit at any time at their discretion.
NO Visitation
Tuesdays or Thursdays
Any inmate that is currently housed in Booking/Bonding of the Bartow County Detention Center.
New inmates on average are put into general population in 24 to 48 hours after being booked into jail.
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Visitation is a privilege
Visitation can be restricted as a part of disciplinary action.
Visitation is a privilege for the inmates and can be stopped or changed at any time.
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Allowed Visits per Week
Our visitation week is set from Sunday of this week to the Saturday of the next week.
Each inmate is allowed up to the following visits per week.
1 Onsite/3 Offsite = 4 - General Population Block
1 Onsite/3 Offsite = 4 - Isolation/ Segregation Cells
1 Onsite/3 Offsite = 4 - V-Block
1 Onsite/3 Offsite = 4 - Medical (With approval of the medical doctor)
1 - Suicide Watch Classified Inmates (With prior approval of the medical doctor)
0 - Booking Housed Inmates
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Allowed Visitors
Only 1 adult and 1 child visitor allowed at each visitation station per visit.
Maximum of two (2) visitors per scheduled visit time.
2 Visitors breakdown:
1 - Adult Visitor: Must be at least 18 years old & Present at visit.
1- Child Visitor: Anyone under the age of 17 years.
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Note: Adult Visitor must be present and attending the scheduled visitation in order for the visit to occur.
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Visit Time Limit
All visits will be 25 minutes or discretion of staff.
The daily activities of the Detention Center take president over any visit.
Example: Pill Call, Sick Call, Store Call, Court, Lawyer Visit
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Visitation Costs
On Site Visits: No charge
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Off Site Visits: Cost $5.00 per visit.
You must have at least that amount in your ICSolutions prepaid collect account to be able to schedule a remote visit from home.
To add funds go to www.ICSolutions.com or call 1-888-506-8407
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Off Site (Home) Visits
Visitors wishing to visit from home should test their connection prior to scheduling a visit.·
Off Site (home) visitors should login and connect a few minutes before the scheduled visitation time.
Any inappropriate clothing being worn or cell phone images being shown during a "Home Visit" could result in the termination of the current visit and future visits.
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Approved form of ID's
All visitors must possess a VALID government issued photo identification.
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Drivers License (United States)
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Military ID (United States)
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Passport (Only valid countries listed as recognized by the State Department of United States.)
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State ID (United States)
Note: DO NOT ACCEPT - Paper or photo copies nor any prison inmate identification.
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Allowed Items in visitation Area
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Approved form of ID
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Vehicle Keys
Note: Anyone found to have items such as a cell phone or purse will have the visit terminated and be banned from visiting an inmate again at the Bartow County Detention Center.
​​Visitor Dress Code
Appropriate dress is required at all times.
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Skin tight / Form fitting clothes are not allowed.
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Any clothing or other items displaying gang-related symbols, themes or colors are prohibited.
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Any clothing containing vulgar or objectionable language or vulgar images are prohibited.
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All visitors must wear undergarments at all times.
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No hats are allowed.
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No see-through clothing allowed.
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No tank tops are allowed.
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No skirts or dresses that are above the knee in length.
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Shorts must be worn at mid thigh or below.
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Note: Staff has discretion and can deny or cancel a visit at any time due to dress or appearance.
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​​Basic Visitation Rules
Visitors and inmates must remain seated at all times during the visitation session.
NO playing, jumping, yelling, screaming, disruptive noise or actions by adults or children will be tolerated.
Small children, four (4) years old and younger, MUST remain on the visitors lap at ALL times during a visit.
NO adult or child is allowed to stand or kneel on the visitation areas bench, stools, or chairs.
Children are to remain in DIRECT supervision of an adult visitor at all times.
All visit visitors are to remain in the same visit station for duration of the visit session.
Children must stay no more than an arms length away from adult visitor during the visit.
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Warning Statement
The visitation schedule may be canceled or altered on county appointed holidays or for safety / security reasons.
Staff can deny, change, or cancel a visit at any time at their discretion.
Bringing firearms, explosives, tools for escape, alcoholic beverages, narcotics or any controlled substances including marijuana into this facility is a crime and cause for arrest.
Visitors are not allowed to carry cameras, tape recorders, purses, bags, brief cases, wallets, cell phones, or any electronic device into the visitation area.
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Visitor Visitation Restriction
Any inappropriate activity will result in termination of your session.
Visitors involved in the following can be placed on permanent visiting restrictions:
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Visitors that create a disturbance or disruption of the visiting process.
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Visitors under the influence of drugs or alcohol.
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Visitors that refuse to show sufficient identification.
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Visitors that act in an disorderly or inappropriate manner.
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Use of a cell phone in the visitation area or during a visit.
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Any violations of city, county, state, or federal law.
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Being disrespectful towards a staff member.
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Failure to supervise children
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Not follow instructions of staff members.
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Long Distance Visits
Those visitors wanting an extended 60 minute VIDEO visit must meet the following criteria:
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Travel from over 150 miles away from the Bartow County Jail
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Provide proof of there home address (Water/Sewer Bill, Car Registration, etc)
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Valid Photo ID address must match home address
Schedule Visit with Deputy Byrd (Ext. 6110) a week in advance.
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​​Special Glass Visits
We approve all special glass visits on a per case basis.
The following are past reasons we have approved a visit.
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Life changing news.
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Death of a friend or family member.
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Visitor or inmates medical conditions
You may contact Deputy Byrd (Ext. 6038 or 6110) with any request for glass visit.
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Questions or Need Help??
If you have any issues with scheduling or visitation in general, please contact
Deputy Byrd (Ext. 6038 or 6110) at 770-382-5050.
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