BARTOW COUNTY SHERIFF'S OFFICE
104 ZENA DRIVE ♦ P.O. BOX 476 ♦ CARTERSVILLE, GEORGIA 30121
Main/Jail: 770-382-5050
Non -Emerg/Dispatch: 770-387-5195
Fax: 678-721-3206
Emergencies: Dial 9-1-1
CLARK MILLSAP
SHERIFF
Jail Quarantine Announcement
In response to some of the jail inmates coming back with positive Covid-19 tests we are quarantining the entire jail population effective today, October 14th. Even though these that have tested positive have been largely asymptomatic (not having bad symptoms like low oxygen levels etc.) we think it is prudent to quarantine to prevent the further spread.
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You will still be able to do video visitation, phone calls, e-mails etc. with the folks in custody.
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We have observed the mistruths that have been posted on social media the last couple of days, I can assure you that we are monitoring all the inmates in the facility and we are testing and following the state health departments guidelines and recommendations.
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We provide medical care to the inmates that far exceeds what most of them receive while they are not in custody.
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Please do not call and ask if your relative or loved one has tested positive, due to HIPPA regulations we cannot release this information to you. If the inmate tests positive they will be told the results of their test and they can share it with you if they wish.
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Please do not believe everything you read on social media, some folks just like to spread rumors and panic when there is no need.
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My jail staff and I took an oath, to protect and serve, this includes people who are incarcerated as well.
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We take this oath very seriously and would never purposefully do anything to endanger the citizens of this county or their loved ones who might be in custody.
Your Sheriff, Clark Millsap
Inmate Commissary Services
All inmates at the Bartow County Detention Center have access to our inmate commissary system. Inmates can utilize both the phone and kiosk interfaces provided by Legacy Commissary Services. Each inmate has an opportunity to order commissary items once (1) each week. Commissary services provide the means to purchase underclothing, food items, writing materials and personal hygiene items. Inmates will not be extended a line of credit. If money is not available in their account, the order will not be processed. All inmates who have a negative or less than a
$1 balance store orders will not be processed until their inmate account has a positive balance to cover the cost of the order.
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​Commissary is a privilege
Commissary can be restricted as a part of disciplinary action.
Commissary is a privilege for the inmates and can be stopped at any time.
​Indigent Inmate
Inmates who are indigent may fill out a commissary request for an indigent kit. The kit contains hygiene items, writing materials, and postage stamps. The indigent kit can only be ordered every twelve (12) days after seven (7) straight days with a zero balance on the inmates account.
A negative balance will be placed on the inmates account for future deposits to pay back Bartow County Detention Center for indigent items.
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Order Limit
Each inmate commissary order has a maximum limit of one hundred fifty dollars ($150) worth of items per order.
This limit also includes no more than two (2) web ordered commissary packs per inmate per commissary week.
Any combined orders over this limit will not processed.
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Commissary Schedule
The weekly commissary delivery day is Wednesday.
Commissary orders must be placed before early Tuesday morning in order to be processed for that commissary week.
Note: This is subject to change on holidays and special events.
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Commissary Deposit Deadline
The deadline for receiving money to be used for the weekly commissary is as follows:
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Monday: 11:00 p.m.
Note: This is subject to change on holidays and special events.
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​​Setup A Online Commissary Account
You can easily create an account and order commissary packs by going to JailATM website.
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​How-To Create An Account
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Click Sign In In The Top Right Corner
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Enter Your Email Address (Please be sure to enter your complete email address. IE: johndoe123@emaildomain.com)
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Fill Out All Information On The Personal Details Form
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Click Save
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Create A Password
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Check Your Email, There Will Be An Activation Link. Click On It Or Copy The Link And Paste Into Your Browser
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Sign In Using Your Email Address And Password
How-To Make a Commissary Order
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Click My Account
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Select the Order Commissary Packs option from the Tasks menu.
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Select the State and Facility the resident is located in and then enter either the resident's last name or Resident ID number. Only facilities and states that use our web commissary services will be available in the drop-down boxes.
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Click Search.
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A grid with the search results will appear. Click on the resident you want to place the order for.
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Select the items and quantities that you would like and click Add to Cart.
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Click View to Cart.
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Select the credit/debit card you'd like to use from the Payment Method drop-down box. If you currently do not have a payment method saved in the system, click the New link located next to the box.
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Enter your CVC code.
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Check the terms agreement box and click Check Out.
Note: If successful, you’ll be brought to a receipt screen where you can either print the receipt or return to the home screen.
Questions or Issues
If you have any questions about issues concerning online orders, contact JailATM customer support at
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1-866-933-6386
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E-mail: support@techfriends.com
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If you have any general questions about commissary, please contact
Deputy Kim Hibberts (Ext. 3042) at 770-382-5050.
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If you have any questions for Legacy Commissary Services, contact support at
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Legacy Commissary Services
434 Westridge Pkwy
McDonough, GA 30253
Office: (770) 957-0803
http://www.legacycommissary.com/
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